Craft CMS Maintenance & Support

Stop worrying about your Craft CMS site. That’s my job.

I handle updates, security patches, and day-to-day support so you can focus on running your business. No jargon, and no stress. A reliable Craft CMS expert in your corner, from £100/month.

Does Craft really need updating?

Updating means you’re future-proofing your site, and you’re not scrambling to avoid costly major upgrades. One of the best things you can do for your website, and your peace of mind, is to ensure your site is updated on a regular basis. For some organisations, keeping their website and CMS up-to-date may be a legal requirement, or required by your insurers.

Stay ahead of new threats
Craft’s popularity means more attention from bots and hackers. Updates patch vulnerabilities as they’re found, keeping bad actors out.
Little and often beats large and late
Regular updates are like servicing a car: a small, predictable cost that heads off expensive downtime and emergency repairs later.
More than just security
Updates aren’t only about security. They bring speed and feature improvements too. Stay current and you get them automatically.
Stay Fighting Fit
A regular tune-up, not a fire drill. Staying current keeps performance, security, and usability in good shape.

John Savage~ Marketing Manager, Highlight Horticulture

What does it cost?

Plans start at £100/month. No long-term contracts — just straightforward cover at the level that suits you. If none of these quite fit, get in touch and I can put something together.

I keep my retainer list small on purpose, so every client gets proper attention, not a support ticket queue. If you’re thinking about it, it’s worth getting in touch sooner rather than later.

£100/month
Basic
Monthly updates, tested before they go near your live site.
- Updates applied once a month, on a set day
- Database backed up before every run
- Confirmation once it’s done
Recommended
£150/month
Fortnightly
Everything in Basic, twice as often, plus an hour for small jobs.
- Updates applied fortnightly
- One hour a month for ad-hoc tasks
- Content tweaks, plugin setup, user accounts
£200/month
Concierge
Everything in Fortnightly, plus a standing two hours from someone who already knows your site.
- Two hours a month for more involved work
- Bug fixes, performance and accessibility
- New functionality and template changes

Not sure which fits? Get in touch

Common questions

If you don’t see your question here, just get in touch — I’m happy to help.

For retainer clients, same-day response during working hours. If something critical goes down, I’ll pick it up as soon as I’m back at my desk, and I’m rarely far away!
I always test updates locally before touching your live site, so the risk is minimal. If something does go wrong, I’ll fix it, that’s all part of the service.
The Concierge plan includes 2 hours per month for small tasks like updating content, installing plugins, or changing settings. For larger work, we can agree a separate quote.
Usually just access to your Craft control panel and hosting environment. I’ll walk you through it if you’re not sure.
If your site rarely changes and you mainly want security and updates handled, Basic is the right fit. If you occasionally need small tweaks done without raising a separate quote each time, Fortnightly covers that. If you want regular check-ins and a meaningful block of time each month for ongoing improvements, Concierge gives you that. Still not sure? Get in touch — I’m happy to talk it through.
Yes. There’s no long-term contract — just one month’s notice to cancel.